Linder Concord, NC Grand Opening
April 30, 2019
The grand opening of Linder Industrial Machinery’s Concord, NC, location is a milestone for the company. It is the first of 10 planned new and renovated branches in the next nine years throughout North Carolina, South Carolina and Florida. The site is the first step in enhancing the customer experience through technology, innovation and service.
“We are very proud to open a site in Concord, just outside of Charlotte,” said Coughlin. “It is state-of-the-art with the latest technology in all areas. We’ve been very fortunate to establish extremely strong partners in the area who have enabled us to grow.”
Komatsu America Corporation President and COO Hank Takatsuki, Kannapolis Mayor M. Darrell Hinnant as well as Linder Industrial Machinery President John Coughlin participated in the ribbon-cutting ceremony. Customers had the opportunity to talk with all three officials throughout the day, in addition to touring the 44,000-square-foot facility, which is situated on a 20-acre site. Door prizes were raffled during the complimentary lunch, where Takatsuki presented Coughlin with a gift to commemorate the new branch in Concord.
“This event was extremely eye-opening for customers who were accustomed to our previous facilities,” said Coughlin. “This branch has a parts warehouse, showroom, parts kiosks, sales offices, three conference rooms, two training rooms and a 22,000-square-foot shop. Our shop capacity has nearly doubled, due to the demand from the local customers. They’re seeing how we can now turn equipment around faster, perform repairs in a very timely fashion and stock more parts than ever before.” ■